Are you losing out on deaf customers and their revenues?

Growing up, my father would ask me to interpret for him when he met with our local insurance agent. My father was profoundly deaf, and while fluent in English and fully capable of communicating in writing, American Sign Language (ASL), not English, was his native language, and his preferred language for discussing business. Unfortunately, even […]

Breaking Down Barriers of Success

I trust you will evaluate the thoughts I share and recognize the value in them. I’ve sat on these thoughts for a very long time, and for the first time, publicly shared some of these thoughts during my ‘Online Advertising And Marketing: A Powerful Tool’ workshop at the National Association of the Deaf (NAD) Conference […]

Five Effective Social Media Strategies for Small Businesses

Many small business owners I’ve come across are either too busy for social media or do not fully understand how to leverage the resourcefulness of Facebook, Twitter, Pinterest, et al.  As a result, the responsibility is passed on to an intern or a specialist (secretary or receptionist). While I understand that it can be difficult […]

Making a powerful, positive impact in 140 characters or less: Why I love Twitter!

I attended Imagine RIT: Innovation and Creativity Festival, a campus-wide event that showcases the innovative and creative spirit of Rochester Institute of Technology students, faculty and staff. More than 30,000 people were in attendance to see the various exhibitions, demonstrations and live performances – at times, there were so many simultaneous displays, it was actually […]